Privacy Policy

: eFashion are committed to complying with the Data Protection Act and have published this guide to help our customers understand how and why we collect information from you, to whom this information is disclosed and what your rights as a customer are.
What kind of information do we collect and how do we obtain it?: We receive information in from you online when you register with us, when you register When you register with us you will be asked to disclose information such as your name, email address, telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions if you are a corporate card holder.
How do we use your information?: We use the information that we collect about you to:; If you have given us permission to send you information about our products and services by telephone, email or in writing, you agree that by doing so eFashion are not in breach of the Telecommunications Regulations 1999 or the Direct Marketing Association (DMA) code of
Who eFashion disclose the information it collects to?: We use information about you for purposes other than the provision of a website shopping facility.; As a result we may disclose your information to Reputable companies to fulfil your order or process your data on our behalf (delivery companies); eFashion will not share your information with companies outside eFashion for marketing purposes.; Please be aware that if we are requested, by the police or any other regulatory or Government authority investigating suspected illegal activities, to provide your information and/or use your information, we are entitled to do so.
What about cookies?: Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order as you use the system. This cookie that is saved to your system is valid for a period of 180 days.; If your internet browser is set to reject cookies or if your network firewall won't allow them then unfortunately you will not be able to use our online store. Please refer to your internet browser help file to see how to enable cookies on your p.c.; In order that we can monitor and improve the site we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the website that you visited prior to this site. This may involve the use of a cookie that will not expire at the end of your browsing session.
Monitoring Communications: As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from EFashion may be recorded or monitored and used for training purposes.; To protect the operation of our computer systems we monitor incoming and out going email.
Refund Policy: We believe in complete satisfaction and nothing else. Therefore, if for any reason you are not entirely satisfied with your product, please return it within 3 months for a full refund or exchange. This does not affect your statutory rights. Should you need to return any product please follow the instructions on the return slip in your package. Should you return a shirt that was part of a '3 for' or '4 for' deal, the bundle offer will not be valid. The refunded shirt will be calculated by taking the price of the remaining shirts in the bundle at the standard price and subtracting this from the total bundle price. In this instance we recommend you take up our offer to send out a exchange shirt with free postage and packaging so that you don't lose the bundle price advantage.
Please read this carefully.: Please note that the delivery cost is not refunded. We recommend that you gain proof of delivery by requesting a card at the Post Office counter. You will be required to fill-in our address on the card and this will be stamped and the receipt attached. eFashion can not be held responsible for parcels lost in the post. Proof of posting insures the parcel to a maximum value of £36. Please ask a the Post Office counter about options to insure your parcel if the value is over £36.; If you wish to request a new return slip, please email us via the contact form here. Queries and Questions

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Privacy Policy